商務英語口語:職場中的潛規(guī)則
很多人對商務生活中說的話漠不關心。但其實,我們說出的話對我們的行為具有深遠的影響,不論是積極的還是消極的。想要變得更強大,先從說話時選用的詞語做起吧!
The words you use are more powerful than you imagine. Most people greet each other with words that have no power. Think of the
The words you use are more powerful than you imagine. Most people greet each other with words that have no power. Think of the last time you heard someone else (or even yourself) respond to a greeting of "How are you?" with "Oh, I am doing so-so," "Hanging in there," "I'm surviving" or "Not too bad." It probably wasn't much past yesterday.
Try this: Use words to change your situation, not to describe it.
First, the next time anyone asks, "How are you?" whether it's someone at work or a cashier at the store, respond with strength. Give them an energetic, enthusiastic "Great!" or "Terrific!"
It will be hard to do without a smile on your face, and you are likely to get one back. Second, you will likely feel a physical response of increased energy. Third, your words will send a message to your mind that will be consistent with feeling Great! or Terrific!
To see the results, you have to do this often and with sincere enthusiasm (not robotically). When you do, your subconscious mind will begin to act on what you are saying and begin to design your reality to be consistent with your thoughts and words.
Yoda from Star Wars, understood this when he commanded Luke Skywalker, "Do or do not. There is no try."
Speaking with power also creates a sense of accountability and commitment to get the best from yourself and others. Your challenge is to consciously avoid using words that are power killers. These words sap energy and commitment from your interactions, and ultimately, your actions.
你說的話比你想的更強大。大部分人和別人打招呼不會用強有力的詞語。想想你上次聽到別人(或者自己)對于“你好嗎”的回應,總是“哦,一般般”、“就這樣”、“還活著”或者是“還不賴”。這可能昨天才發(fā)生。
試試這個:用一些能改變你處境的詞語,而不僅僅只是形容這種處境的詞。
首先,下次有人問你:“你好嗎?”,不管是工作伙伴還是商店結賬員,有力地回應他們。充滿干勁、熱情地回答“非常好!”、“棒極了!”
如果你臉上沒有笑容的話這是很難做到的。很有可能你會受到冷遇。第二,你可能感到身體能量增加。第三,你的言語會傳遞給你的大腦一種信息,讓你持續(xù)感覺良好。
要看到效果,你必須經常這么做,要發(fā)自真心(而不是機械地)。當你這么做的時候,你潛意識里開始實踐你在說的話,做到言行一致。
星球大戰(zhàn)中的尤達在給天行者盧克下令的時候說:“要么做要么不做。沒有嘗試的余地。”
說話有力同樣也會產生責任感和承諾,讓你從自己和別人身上得到益處。難在要有意識地避免使用虛弱無力的詞語。這些詞會削弱你人際交往中的力量和承諾,最后影響你的行動。
First, eliminate these words from your vocabulary:
首先,避免使用這些詞語:
I can't
我不行
If
如果
Doubt
懷疑
Try
試試
I don't think
我不認為
I don't have the time
我沒時間
Maybe
可能
I'm afraid of
恐怕
I don't believe
我不相信
It's impossible.
這不可能
Omitting these words is not enough. A sports team needs more than just a good defense to win; it also needs a powerful offense. So, mobilize your own offensive assault with the words you choose.
僅僅避免這些詞語還不夠。一只體育隊伍要想贏,不僅僅要會防守,同樣也需要有力地進攻。所以,用你自己的語言來進攻。
Build positive mental connections and commitment by using these power builders:
用以下強大的詞語從心理上構建積極的聯(lián)系和承諾:
I can
我能
I will
我會
Expect the best
等著最好的
Commit
我保證
I know
我知道
I will make the time
我會抽出時間
Positively
絕對
I am confident
我有信心
I do believe
我相信
All things are possible.
一切皆有可能。
The power of your actions is preceded by the power of your words. Speak with power to bring out the best in yourself and others.
你行動的力量來自你言語的力量。充滿力量地說話,把你自己和別人最好的一面展現(xiàn)出來。