打電話英語(yǔ)情景對(duì)話

　　下面是學(xué)習(xí)啦小編整理的打電話英語(yǔ)情景對(duì)話，希望對(duì)大家有幫助。

　　打電話英語(yǔ)情景對(duì)話(一)

　　A: Stone Corp. Hi, Mary speaking. 隱四通公司, 您好，我是Mary。

　　B: Hello, I’d like to speak to Mr. Hunter, please. 你好，我想找Hunter先生。

　　A: May I ask who is calling, please? 請(qǐng)問(wèn)您是哪位?

　　B: My name is Herbert Wood of IBM Computer Company. 我是IBM電腦公司的Herbert Wood.

　　A: Thank you, Mr. Wood. One moment, please… (into PBX) Mr. Hunter, Mr. Wood of IBM Computer Company is on the line. 謝謝，Wood先生，請(qǐng)稍等。(打內(nèi)線電話)Hunter先生，IBM電腦公司的Wood先生找您。

　　C: Can you find out what he wants? 你可以問(wèn)他有什么事嗎?

　　A: Yes, Mr. Hunter. (to caller) I’m sorry to have kept you waiting, Mr. Wood. Mr. Hunter is rather busy right now and would like to know what you wish to speak to him about.

　　好的，Hunter先生。(對(duì)來(lái)電者說(shuō))對(duì)不起Wood先生，讓您久等了。Hunter先生現(xiàn)在非常忙，他想知道你有什么事對(duì)他說(shuō)。

　　B: Yes, I want to buy some computer software and talk about developing some other software. I don’t know whether he is interested in that or not? 是的，我想買一些計(jì)算機(jī)軟件，另外再談一談開(kāi)發(fā)一些其它的軟件。我不知道他是否有興趣。

　　A: I see. Thank you very much, Mr. Wood. Would you wait a moment, please? (to PBX) Mr Hunter, Mr. Wood wants to buy some computer software.

　　我明白了，非常感謝，Wood先生。請(qǐng)你等一下好嗎?(打內(nèi)線電話)Hunter先生，Wood先生想買一些計(jì)算機(jī)軟件。

　　C: I see. Put him on line two.　 好的，請(qǐng)轉(zhuǎn)到2號(hào)線。

　　A: Yes, Mr. Hunter. (To caller) Mr. Wood, I’m very sorry to have kept you waiting. I’ll put you through to Mr. Hunter.

　　好的，Hunter先生。(對(duì)來(lái)電者)Wood先生，不好意思讓你久等了，我把你的電話接給Hunter先生。

　　A: Good afternoon, Sales Department. May I help you? 下午好，銷售部，我能幫你什么忙嗎?

　　B: Could I speak to Mr. Bush, please? 可以和Bush先生說(shuō)話嗎?

　　A: I’ll see if he is available. Who shall I say is calling, please? 我要看一看他是否在。請(qǐng)問(wèn)我得告訴他誰(shuí)打來(lái)的?

　　B: John Smith.

　　A: Hold the line, please. Mr. Bush is in a meeting with the Managing Director at the moment, I’m afraid. Can I help you?

　　請(qǐng)別掛機(jī)，Bush先生正在和總經(jīng)理開(kāi)會(huì)，我可以幫你忙嗎?

　　B: Well, I want to discuss with him the new contract we signed last week. 好的，我想跟他討論一下我們上星期簽訂的合同。

　　A: I don’t think the meeting will go on much longer. Shall I ask him to call you when he is free? 我想會(huì)議不會(huì)開(kāi)得太久，我讓他有空給你打電話，好嗎?

　　B: Yes, that would be easiest. 是的，那樣最好了。

　　A: Could I have your name again, please? 請(qǐng)?jiān)僖淮胃嬖V我你的姓名，好嗎?

　　B: Yes. It’s John Smith.好的，我叫John Smith。

　　打電話英語(yǔ)情景對(duì)話(二)

　　A: And the number? 電話號(hào)碼呢?

　　B: 021-64358796

　　A: OK. You’ll be hearing from Mr. Bush later in the morning then, Mr. Smith.

　　好的，Smith先生，早上晚些時(shí)候，你會(huì)收到Bush先生的電話。

　　B: Thank you for your help. Good-bye. 謝謝你的幫助，再見(jiàn)。

　　A: You are welcome. Good-bye. 別客氣，再見(jiàn)。

　　A: Madison Industries. This is Cathy Winer speaking. Can I help you? Madison工業(yè)，我是Cathy Winer, 我能幫您嗎?

　　B: Good afternoon. Could you connect this call with Mr. Black, please? 下午好，麻煩你接到Black先生，好嗎?

　　A: May I know who’s calling? 請(qǐng)問(wèn)您是哪位?

　　B: This is Mary Fox of A.B.C. Computer Co…I’m calling on behalf of Mr. Tom Backer, the general manager of our company. 這里是A.B.C電腦公司的Mary Fox. 我是替我們公司總經(jīng)理Tom Backer先生打電話。

　　A: I am sorry, Ms. Fox. Mr. Black is now in a meeting. May I have your number and ask him to call back later?

　　對(duì)不起，F(xiàn)ox小姐。Black先生正在開(kāi)會(huì)，請(qǐng)告訴我你的電話號(hào)碼，我會(huì)讓他給你打電話的，好嗎?

　　B: I’m afraid Mr. Baker would like to speak to Mr. Black right now. He has got an urgent matter to discuss with Mr. Black without delay.

　　我想Baker先生想現(xiàn)在和Black先生說(shuō)話，他有緊急事情與Black先生商量，不能拖延。

　　A: OK. Then, would you please hold the line? (one minute later) 好的，請(qǐng)你別掛機(jī)。(一分鐘后)

　　Ms. Fox, the line is through. Mr. Black is ready to answer the call. Go ahead. Fox小姐，電話接通了，Black先生可以和你通話了，請(qǐng)吧。

　　B: Thank you for your kind assistance, Ms. Winer 非常感謝你的善意幫助，Winer小姐。

　　A: You are welcome. 別客氣。

　　A: Good morning. NTT Co… 早上好，NTT公司。

　　B: Hello. May I speak to Mr. Ira Black, head of the Export Section, please? 你好，可以和出口部負(fù)責(zé)人Ira Black先生通話嗎?

　　A: I’m sorry. Mr. Black has just gone out. May I ask who’s calling? 對(duì)不起，Black先生剛出去?？梢詥?wèn)一下您是哪位嗎?

　　B: This is John Carter from Ace Consultant. Would you please tell me when I could get a hold of him?

　　我是Ace咨詢公司的John Carter. 請(qǐng)你告訴我什么時(shí)候能找到他。

　　A: I really have no idea when Mr. Black could be available in the office. Could you call back later or would you mind leaving a message? 我真的一點(diǎn)都不知道Black先生什么時(shí)候會(huì)在辦公室。您可以過(guò)一會(huì)兒再打來(lái)或者給他留言嗎?

　　B: I think it’s better for me to leave a message. But it’s important and urgent. Please make sure he gets this message.

　　我覺(jué)得還是留下一個(gè)口信比較好。不過(guò)這件事很要緊，請(qǐng)一定將留言傳達(dá)給他。

　　A: I see. I’m sure to pass your messages to Mr. Black. 明白了，我一定把您的留言傳達(dá)給Black先生。

　　B: Good. Would you mind telling him that due to some sudden changes, do not fill out any orders for NNC Corporation until further notice? It’s very important. I’ll explain later. 那就好，你可以告訴他，由于意外變化，在進(jìn)一步通知之前，請(qǐng)勿給NNC公司發(fā)貨。事關(guān)重大，稍后我會(huì)做出解釋。

　　A: Okay, let me repeat your message to see if I’ve got it all. 行。我重復(fù)一遍留言，看看是否記全了。

　　作為職場(chǎng)中的一員，我們免不了要外出辦公。為了使自己的工作更有效率，我們就需要提前和對(duì)方確定好相關(guān)事宜，這時(shí)，電話就發(fā)揮了相當(dāng)重要的作用。通過(guò)電話還可以用它來(lái)解決當(dāng)面不好說(shuō)的許多問(wèn)題呢!本期，我們就來(lái)學(xué)習(xí)一下如何用電話預(yù)約和解決問(wèn)題。

　　打電話英語(yǔ)情景對(duì)話(三)

　　OFFICE ASSISTANT: Good morning. Odyssey Promotions. How may I help you?

　　辦公室文員: 早上好。這里是奧德賽企劃公司。我能為您提供什么幫助嗎?

　　NICK: Hello, this is Nick Delwin from Communicon. Could I speak to Helen Turner, please?

　　尼克: 你好，我是國(guó)際通訊公司的尼克·戴爾文。可以幫我轉(zhuǎn)接海倫·特納嗎?

　　OFFICE ASSISTANT: Just a moment, please. 辦公室文員: 請(qǐng)稍等。

　　OFFICE ASSISTANT: I have Nick Delwin on the line for you. 辦公室文員: 有個(gè)叫尼克·戴爾文的人打來(lái)電話要找你。

　　HELEN: Thank you... Hi, Nick. Nice to hear from you. How’s the English weather?

　　海倫: 謝謝……你好，尼克。很高興接到你的電話。英國(guó)那邊的天氣怎么樣?

　　NICK: It’s pretty good for the time of year. What’s it like in New York? 尼克: 就今年這個(gè)時(shí)候來(lái)講，還是相當(dāng)不錯(cuò)的。紐約那邊的天氣呢?

　　HELEN: Not good, I’m afraid. 海倫: 恐怕不怎么樣。

　　NICK: That’s a pity because I’m planning to come across next week.尼克:那真糟糕，因?yàn)槲艺蛩阆露Y拜過(guò)去一趟。

　　HELEN: Really? Well, you’ll ②come by to see us while you’re here, I hope?

　　海倫: 真的嗎?嗯，我希望你來(lái)的時(shí)候能順便過(guò)來(lái)看看我們，可以嗎?

　　NICK: That’s what I’m phoning about. I’ve got a meeting with a customer in Boston on Tuesday of next week. I was hoping we could arrange to ③meet up either before or after.

　　尼克: 這正是我打電話想要告訴你的事情。下禮拜二，我要在波士頓會(huì)見(jiàn)一個(gè)客戶。我希望，在那之前或之后我們能找個(gè)時(shí)間見(jiàn)一下。

　　HELEN: Great. That would give us a chance to show you the convention centre

　　, and we could also ④drop in at Caesar’s Restaurant where Gregg has arranged your reception.

　　海倫: 太好了。那樣我們就有機(jī)會(huì)帶領(lǐng)你參觀一下會(huì)議中心了，而且我們還可以順便去凱薩飯店，葛雷格已經(jīng)在那里為你安排好了接待活動(dòng)。

　　NICK: That’s what I was thinking. 尼克: 我也是這么想的。

　　HELEN: So you said you have to be in Boston on Tuesday? That’s the 8th? 海倫: 嗯，你說(shuō)你要在禮拜二的時(shí)候到波士頓?那是8號(hào)吧?

　　NICK: That’s right. Now, I could ⑤stop over in New York either on the way in - that would be the Monday...Would that be possible? 尼克: 沒(méi)錯(cuò)。那樣的話，我也可以在去之前先去紐約一趟——可能是禮拜一的時(shí)候——那沒(méi)問(wèn)題吧?

　　HELEN: Ah, I’m afraid I won’t be in the office on Monday, and I think Gregg has meetings all day.

　　海倫: 啊，恐怕禮拜一的時(shí)候我不在辦公室，而且我想葛雷格全天都在開(kāi)會(huì)。

　　NICK: Uh-huh, well, the other possibility would be to arrange it after Boston on my way home.

　　尼克: 嗯嗯，好吧，那另一個(gè)可能就是在我從波士頓回來(lái)的時(shí)候再安排見(jiàn)一下了。

　　HELEN: When do you plan on leaving Boston? 海倫: 你打算什么時(shí)候離開(kāi)波士頓?

　　NICK: Could be either Tuesday afternoon or Wednesday morning, but I would like to catch a flight back to London on Wednesday evening.可能是禮拜二下午，也可能是禮拜三上午，但我想趕在禮拜三晚上搭乘航班返回倫敦。

　　HELEN: OK. Well, it would be best for us if you could fly in on the Wednesday morning. Either Gregg or I will pick you up at the airport, and then we could show you the convention centre and also Caesar’s. If there’s time, you could come back to the office and we’ll run through any of the details that still haven’t been finalized. 好。嗯，如果你能在禮拜三上午飛過(guò)來(lái)的話，那對(duì)我們來(lái)說(shuō)最好不過(guò)了。葛雷格或者我可以去機(jī)場(chǎng)接你，之后，我們可以帶你去參觀會(huì)議中心和凱薩飯店。如果有時(shí)間的話，你可以再去一下我們的辦公室，我們可以迅速處理一些還沒(méi)有解決的細(xì)節(jié)問(wèn)題。

　　NICK: That sounds good. Just as long as I can get back to the airport for my evening flight.

　　尼克: 聽(tīng)起來(lái)不錯(cuò)。只要我能趕回機(jī)場(chǎng)搭上我的夜班飛機(jī)就行。

　　HELEN: No problem. Look, why don’t you fax me your information once you’ve confirmed your flight times? Then we’ll get back to you with an itinerary for the day - that’s Wednesday the 9th, right?

　　海倫: 沒(méi)問(wèn)題。嗯，一旦你確定了你的航班日期，發(fā)個(gè)傳真告訴我具體情況如何?那樣我們就可以給你回復(fù)當(dāng)天的日程安排——那天是9號(hào)禮拜三，對(duì)吧?

　　NICK: That’s right. Good, well, I’ll do that and I look forward to seeing you next week.

　　尼克: 沒(méi)錯(cuò)。好，嗯，我會(huì)的，我期待著下禮拜和你們見(jiàn)面。

　　HELEN: Same here. See you next week. 海倫: 我也是。下禮拜見(jiàn)。