雅思口語話題part2高分范文之:好的服務(wù)
大家記得曾經(jīng)受過什么良好的服務(wù)嗎?下面小編給大家?guī)硌潘伎谡Z話題part2高分范文之:好的服務(wù),望喜歡!
雅思口語話題part2高分范文之:好的服務(wù)(where you received a good service)
Describe an occasion where you received a good service from a company or shop
You should say:
What the service was
When and where it happened
Whom you were together with
How you felt about it
And explain why you think it was good service
Two years ago, I succeeded in returning a broken sweater to customer service at ABC store in Canada with my friend. I was very satisfied with the returning service there. It could be the best returning experience I've ever had.
I bought a sweater from ABC store two years ago and washed it immediately after buying it. However, I found it's broken after being washed on the same day. I took this sweater to the store, wishing I could return it by some luck because usually clothes couldn't be returned or exchanged after being washed. The lady was so nice. She apologized immediately after listening to my request. She said it's their quality problem and promised to refund in 3 business days. She apologized again for the poor quality and shopping experience. I didn't expect it could be solved so smoothly and easily. I would like to shop there again just for their great service.
雅思口語part2范文:好的服務(wù)
主題:蘋果店維修服務(wù)
雅思口語part 2范文內(nèi)容:蘋果商店的一次服務(wù)體驗(yàn)。我有一個(gè)小型的Mac Mini,我用了三年。4月的一天,機(jī)器毫無預(yù)兆地不能啟動(dòng)了。我嘗試了各種方法,但無法解決這個(gè)問題,所以我把它送到了最近的蘋果商店。一個(gè)年輕人幫我檢修,重裝系統(tǒng),幾分鐘后,多虧了這個(gè)年輕人,我的Mac Mini獲得了重生。
Let me talk about the experience in an Apple Store. I had a small Mac Mini which I had used for three years. One day in April, the machine could not boot without warning. I tried various methods but couldn’t solve the problem, so I sent it to the nearest Apple Store which was located in the Wangfujin. That shop was newly open and it was quite spacious and there were not many people in there. There was a young man who took my mac, and checked it thoroughly. He asked several questions politely about when the machine was black screen, and what I was doing the last time the computer was fine. After a couple of minutes, he advised me that the hardware of the machine was good, and there was something wrong with the software, and it was best to reinstall the operating system, which would take me ten minutes before it was finished and reminded me that all the data in the computer would be erased. After I agreed with his suggestion, the young man immediately started to install the latest operating system for me. Several minutes later, thanks to the young man, my Mac Mini was reborn.
I was quite satisfied with the service the young man provided, he was obviously well-trained, and he was quite patient to fully understand what problem was with my mac and used his professional skills to deal with it. Besides, he was very proficient in his field, and seemed very reliable to me.
雅思口語Part2&Part3話題及范文解析:良好的服務(wù)體驗(yàn)
Part2&Part3 新題部分——事件類:良好的服務(wù)體驗(yàn)
P2
Describe a time when you received a good service from a shop or a company.
You should say:
What the service was
Who you were with when you were served
Why you went there
And explain why you think their service was good
P3
What kind of service is not good?
How do you deal with impolite waiters?
Do you think that all waiters should be given training classes?
Would you like to work in the service industry in the future?
Why do some old people want to be waiters in big cities?
解析
題目要求考生描述一次在商場或公司感受道德良好服務(wù)體驗(yàn)。內(nèi)容需包含以下方面:這是什么服務(wù);體驗(yàn)此項(xiàng)服務(wù)時(shí)身邊陪伴的人;你去此處的原因,以及解釋你為什么覺得他們的服務(wù)很好。
范文
In the modern world, with the rapid development of economy, the service providing for customers is also becoming more delicate. On account of the small town I’ve lived for 18 years, it hardly appeared that I received an impressively good service. The first good service that impresses me is from the Uniqlo store that I went to on my first year in university.
The first-year study is relative easy. One day, I invited my roommates to go shopping with me. There was a big brand of Uniqlo in the mall we went for shopping. Out of curiosity, I dragged my roommates into that Uniqlo store. When I stepped into it, no one came to me and asked what I needed. It made me feel comfortable because sometimes I just wanted to have a look at clothes without buying them. If any salesman comes to me and asks, I will feel ashamed of not buying any goods.
I looked around and picked up one or two clothes that I wanted to try on. Waiting in the line of trying on clothes, I noticed that there were three to four salesmen standing in the entrance of the fitting room to organize clothes in order. It also relieves the guilty from me about trying on clothes without buying because these salesmen don’t just serve you. By the time I was ready to leave, no one had come out and say, “thank you for coming.”.
It might be little strange to call this service a good service because there isn’t any service provided for me. However, it provides me enough space to choose goods that I need or want to buy without putting pressure on me. It respects my right of free choice which lets me feel that it is a good service I had.
雅思口語不流利的原因分析
雅思口語流利度是雅思口語考試的第一大考核原則。大部分考生在雅思口語流利度方面有兩大制約條件。
其一是心理因素,就是怕出錯(cuò)。常見的癥狀就是一句話出口前,先想好中文,再在心里把它譯成英語,然后再出口。這樣在表達(dá)方面自然大打折扣??谠囀强谡Z考試,關(guān)鍵是交際能力。我們不能要求口語和書面語一樣毫無差錯(cuò)。這時(shí)的最佳心理狀態(tài)就是自信:什么問題都不在話下??脊偬岢鰡栴}后,最好能在5秒鐘內(nèi)開始回答。
其二是準(zhǔn)備因素,就是沒有準(zhǔn)備好要說什么內(nèi)容??谡Z的題目涉及生活各個(gè)方面,筆者經(jīng)常笑稱這是對(duì)自己生活的一次大回顧、大反思。如果你沒有準(zhǔn)備,沒有什么話可以說,最容易犯的錯(cuò)誤就是重復(fù)剛才自己說的話,為自己爭取時(shí)間想下面要說什么,正好犯了流利的大忌。
一般來說,參加口試的考生擔(dān)心自己會(huì)緊張。其實(shí)第一階段是很輕松,考官會(huì)理解你緊張的心情,同時(shí)雅思口試的問題是由易到難,循序漸進(jìn)的,因此考生很容易進(jìn)入狀態(tài)。很多學(xué)生考后的經(jīng)驗(yàn)都是第一階段一點(diǎn)都不緊張。最重要的是練習(xí)好心態(tài)的調(diào)整,在考試開始時(shí)的幾分鐘完全放松。這幾分鐘很關(guān)鍵,一旦出了錯(cuò)就會(huì)亂了方寸,丟失信心。一旦出錯(cuò),心里也不要老是耿耿于懷,想著剛才的失利,因?yàn)橄旅孢€有機(jī)會(huì)讓你補(bǔ)過。
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